Privacy Policy
Last updated: 25 October 2026
BEDROCK collects only what it needs to run your quotes, jobs, invoices and billing. We never sell personal information. Our database is in Japan (Tokyo), and some services we use are in the United States.
Who we are
BEDROCK is run by Brandon Trama (ABN 47 922 310 856), called "we" or "us" here. This policy explains how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
It covers:
- tradies and businesses who use BEDROCK ("you")
- your customers who open a quote or invoice link you send them
- workers and supervisors you add to your account
- people who join our waitlist or visit smokoworks.app
What we collect
| Whose | What | How we get it |
|---|---|---|
| Yours | Email and password; business name, ABN, licence number, trade, postcode and logo; labour rates and price lists; bank account name, BSB and account number (shown on your invoices); your plan and billing status | You enter it or upload it |
| Your customers' | Name, mobile, email, job address or suburb, job description and photos; quote and invoice details; the name they type to accept a quote; start dates they pick; whether they've paid | You enter it; your customer adds their name, choices and dates on the quote page |
| Your workers' | Name, contact details, pay rate and hours worked | You enter it |
| Waitlist | Name, email, mobile (optional), trade, postcode (optional), whether you said yes to updates, and which ad or link brought you | You fill in the form |
| Technical | IP address, browser and device type, pages visited, error logs | Collected automatically by our hosting and login providers |
Passwords are scrambled by our login provider. We can't see them.
Location. If you tap "use my location", your device's coordinates are used once to find your suburb and postcode. We don't keep the coordinates.
Card payments. Stripe handles all card details. We never see or store full card numbers. We only receive whether a payment worked and how much it was.
Cookies and ad pixels. We use cookies to keep you logged in. On our waitlist page only, Meta (Facebook) and TikTok pixels may set cookies and collect your IP address and browser details to measure our ads. We only tell them that someone signed up. We never pass them your name, email or phone number.
How we use it
- To run BEDROCK: drafting quotes, showing quotes and invoices to your customers, scheduling jobs and taking payments
- To bill your plan and count your free quotes
- To give support, fix faults and keep accounts secure, including daily limits on AI use
- To improve our quoting: we compare AI drafts with what builders actually quote, and with real job results, to tune our calculators and shared price book. Quantity changes from all builders are combined, without names or contact details, so everyone's drafts get more accurate. We never use your customers' contact details for this.
- To send you updates about BEDROCK. Waitlist updates go only to people who ticked the box. You can unsubscribe any time.
We don't use your customers' details to market to them. Our team only looks at account data when needed for support, fixing faults or checking quote accuracy.
AI and automated tools
When you ask for a quote draft, we send the job description and job photos to Anthropic, the maker of the Claude AI, to work out materials, quantities, labour and prices.
For live price research, we first remove names, phone numbers, emails and street addresses from the description. Then Claude searches the web for current prices using the trade, job type, size and suburb.
Under Anthropic's commercial terms, Anthropic doesn't train its AI on this information. It keeps it for a short time (generally no more than 30 days) unless it's needed for safety or legal reasons.
No decision about a person is made by a computer alone. Our computer programs do these things:
| What the program does | Personal information it uses | Who decides |
|---|---|---|
| Drafts materials, quantities, labour and prices for a quote | Job description, photos and suburb | You check and change every quote before you send it |
| Works out how many days a job will take | Labour hours on the quote and number of workers | You can change the dates |
| Counts your free quotes and switches plan features on or off | Your account and plan status | Automatic, based on the plan you chose |
| Limits AI drafts per day | Your account's usage count | Automatic; you can change the limit in Settings |
Who we share it with
We use these providers to run BEDROCK. Each one only gets what it needs for its job.
| Provider | What for | Where the information is held |
|---|---|---|
| Supabase | Database, logins, photo and logo storage | Japan (Tokyo) |
| Vercel | Runs the app and delivers web pages | Japan (Tokyo), with a worldwide network for page delivery |
| Anthropic | AI quote drafts and price research | United States |
| Stripe | Plan billing, and card payments from your customers | United States and other countries |
| Resend | Sign-up and password reset emails | Japan (Tokyo), run by a United States company |
| ImprovMX | Passing on emails sent to hello@smokoworks.app | France and United States |
| OpenStreetMap Foundation (Nominatim) | Turning your location into a suburb and postcode | United Kingdom and Europe |
| Meta and TikTok | Measuring our ads, on the waitlist page only | United States and other countries |
We stay responsible under the Privacy Act for how these overseas providers handle your information.
We also share information:
- with your customer, when you send them a quote or invoice link (your business name, ABN, licence number, the quote, and your bank details once they accept)
- when the law requires it, such as a court order
- with a buyer, if BEDROCK is ever sold. They must follow this policy.
For tradies: your customers' details
You decide what customer details go into BEDROCK. You must have your customer's OK to store their details and contact them about the job. If privacy law applies to your business, you must follow it too. We only use your customers' details to provide BEDROCK to you.
Quote links, invoice links and your calendar feed link work for anyone who has them. Only send them to the right person. Your calendar feed shows customer names, mobiles and addresses.
How long we keep it
| Information | How long |
|---|---|
| Your account, quotes, jobs and invoices | While your account is open. If you close it, we delete it within 90 days. |
| Billing and tax records | 5 years, as tax law requires |
| Waitlist details | Until 12 months after launch, or sooner if you unsubscribe or ask us to delete them |
| Saved price research (no customer details) | Up to 90 days |
| Location coordinates | Not kept |
Backups are deleted on a rolling basis within 30 days.
How we protect it
We take the security of your information very seriously. No online service can be made completely safe from hackers, but we work hard to protect your information:
- All information is encrypted while it travels (HTTPS) and while it's stored by our providers.
- Database rules mean each business can only see its own information.
- Quote and invoice links use long random codes that can't be guessed.
- Only our team can open the admin pages.
If a data breach could cause serious harm, we'll tell the people affected quickly. We'll follow the Notifiable Data Breaches scheme where it applies.
Your rights
- See or fix your information. Most of it is in Settings. For anything else, email us and we'll reply within 30 days.
- Delete it. Email us to close your account and delete your information.
- Stop marketing. Use the unsubscribe link, or email us.
- Stay anonymous. You can browse smokoworks.app without telling us who you are. You need an account to make quotes.
- Block cookies. Use your browser settings. You can also change ad settings in Facebook and TikTok.
Complaints
Email hello@smokoworks.app and we'll reply within 30 days. If you're not happy with our answer, contact the Office of the Australian Information Commissioner at oaic.gov.au or 1300 363 992.
Changes to this policy
We'll post any changes on this page. For important changes, we'll email users at least 14 days before they start.
Contact us
Brandon Trama, trading as BEDROCK · ABN 47 922 310 856 · hello@smokoworks.app